SouthWest Water is a privately-held, American-owned service company with decades of high-level customer service. Today, we serve over 600,000 residential and business customers in seven states: Alabama, California, Florida, Oregon, Louisiana, South Carolina, and Texas. Our teams work together to deliver clean, safe, and reliable water and wastewater services so that our customers and communities can thrive.

Purpose of the Job

Supports the day-to-day administration of human resources functions and duties and carries out responsibilities in the areas of: recruitment/employment, onboarding, leave administration, training, benefits and compliance.

What We Offer

• 401k Company Match: 100% of the first 6% of your eligible compensation contributed to the Plan

• Vacation Accrual: Starting at 3 weeks per year

• Holidays: 10 company-paid holidays per year

• Floating Time: 16 hours of paid floating time per year

• Additional Benefit Plans include Medical, Dental, Vision, Company-Paid Life Insurance and more

• Training, Professional Certifications, and Education Allowance

Job Responsibilities

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This position will be willing and able to perform the following duties and others as assigned:

• Collaborate with business leaders to develop and implement strategic HR plans that align with business goals and objectives.

• Manage talent acquisition efforts, by utilizing innovative recruitment strategies to attract and retain top talent.

• Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations as needed.

• Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.

• Provide day-to-day performance management guidance to supervisors and staff such as coaching, counseling, and mentoring.

• Ensure HR practices are consistent with business objectives, internal standards, and regulatory requirements.

• Serve as the subject matter expert for FMLA, overseeing all leave cases, including maternity, paternity, medical, and personal leaves. Ensure compliance with FMLA and state leave laws.

• Answer general questions regarding benefits, compensation, payroll, policies and procedures.

• Advise management team through employee related issues, conflict resolution and related change management.

• Reviews and revises local job descriptions to accurately reflect skills, education and training, job skills, and other qualifications.

• Identify training needs, develops and delivers a variety of training courses/classes designed to meet identified training requirements and individual coaching needs.

• Assists on various projects and completes other duties as requested.

Education

Bachelor's degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.

Certifications

SHRM-SCP or PHR is preferred.

Physical Requirements

Office-Based Role

Work Experience

Minimum 5 years of Human Resource multiple functions and/or generalist role.

Competencies

Delivering High Quality Work

Supporting Coworkers

Communicating Effectively

Making Accurate Judgments and Decisions

SouthWest Water Company is an Equal Opportunity Employer. It’s our policy to provide employment, training, compensation, promotion, and other opportunities based on qualifications, without regard to race, color, religion, national origin, sex, age, veteran status or disability, and in compliance with all applicable state and federal laws.

Nearest Major Market: Houston

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• On-site gym
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Sugar Land, TX: Relocate before starting work (Required)

Work Location: In person